How Buyers Can Check a Stamp Order
A buyer can check an order for the correct quantity, design, format, and physical condition, but a home inspection cannot certify postage as authentic. USPS does not disclose the methods or security indicators it uses to identify counterfeit postage. This page therefore focuses on checks a customer can actually perform and on the transaction records that matter if something is wrong.
Start With the Order Record
Save the checkout confirmation, PayPal transaction, product-page description, and any shipping message. These records establish what you ordered, how many stamps were promised, the amount paid, and the date of the transaction. Take a screenshot if the product page may change after the order.
Sales Discount Stamps accepts PayPal or a credit card processed through PayPal. Make sure the transaction appears in your own account before relying on an email receipt. A payment record is useful because it gives you a date, amount, merchant name, and a route for contacting the seller.
Check Quantity, Design, and Format
Count the individual stamps rather than relying on the package label. A book normally contains 20 stamps, while a roll often contains 100, but the product page should control. Confirm whether you ordered a roll, books, or sheets and whether the design matches the listing.
Check the denomination or service printed on the stamp. A Forever stamp, Additional Ounce stamp, Two Ounce stamp, postcard stamp, and Global Forever stamp do not provide the same postage value. A correct design in the wrong rate category is still an order problem.
Inspect Physical Condition
Look for water damage, deep folds, torn die cuts, missing backing, or adhesive that has already lifted. Stamps should be usable and should match the condition shown or described on the product page. Photograph the outer package and the stamps before separating or using them if anything appears damaged.
Important limit: color, paper texture, perforations, microprinting, or a household UV light cannot provide definitive authentication. Do not describe a home test as a guarantee.
What to Do When Something Does Not Match
- Stop before using, peeling, or separating additional stamps.
- Photograph the full order, product labels, and the specific issue.
- Compare the order with the saved product description and receipt.
- Contact the seller promptly and keep the conversation in writing.
- Follow the published return terms and the payment provider's deadlines.
The site's published policy accepts eligible returns within 30 days from confirmed delivery when items are returned in their original condition. The buyer is responsible for return shipping, insurance, and transit risk, and approved refunds are issued to the original payment method within 30 days after the return is received. Read the complete terms before sending anything back.
Frequently Asked Questions
Can I prove a stamp is authentic with a UV light?
No. A household UV check is not definitive, and USPS does not publish the security methods it uses to identify counterfeit postage.
What should I photograph after delivery?
Photograph the outer package, shipping label, full stamp quantity, product packaging, and any damage or mismatch. Keep the original files with their dates.
Should I mail with stamps I am uncertain about?
No. Preserve the stamps and transaction records, contact the seller, and use the published return or dispute process before using questionable postage.
Review Current Stamp Listings
Compare design, format, quantity, price, and availability before ordering.
Browse Available StampsSources and Scope
- U.S. Postal Inspection Service — Consumer Alerts — counterfeit postage warning.
- Office of the Law Revision Counsel, U.S. House of Representatives — United States Code — Title 18, Section 501, Postage Stamps, Postage Meter Stamps, and Postal Cards.
- U.S. Postal Service — Postal Explorer — Notice 123 Price List, First-Class Mail retail prices, effective July 12, 2026.
These sources explain federal counterfeit-postage rules, consumer warnings, and current postage values. They do not authenticate a stamp shown on a webpage or replace examination by an appropriate authority.